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Help 'Em Up Harness

We ship to most countries; however, we are unable to send to a few.Currently, we do not ship to Venezuela, Belarus, Ukraine, Russia, Afghanistan, Bangladesh, China, India, Indonesia, Iraq, Israel, Pakistan, Palestinian Territory (Occupied), Saudi Arabia, Thailand, and Vietnam.Please note that international delivery times may vary depending on your location, time of year, and how fast your country&apos;s customs will process the shipment. You will also be responsible for your country&apos;s import taxes and duties collected upon delivery by the shipping provider.&#xA0;

We ship to most countries; however, we are unable to send to a few. Currently, we do not ship to Venezuela, Belarus, Ukraine, Russia, Afghanistan, Bangladesh, China, India, Indonesia, Iraq, Israel, Pakistan, Palestinian Territory (Occupied), Saudi Ar

Do you ship worldwide?

Shipping

What harness sizes are available?

How do I know what harness size and style to buy?

Can I adjust the harness if my dog loses/gains weight?

What is mix-and-match size? Does my dog need it?

What if my male dog is not fixed/intact? What hip lift style should I choose?

What walking accessory do I need?

Can my dog pee and poop while wearing the harness?

How long can my dog wear the Help 'Em Up harness?

Can I use the back-end hip lift by itself?

What if my dog is an amputee? Will the harness still work?

Is the harness and accessories washable?

Can I have a custom color or design for my Help 'Em Up harness?

What should I do if my dog chews off a part of the harness or I need a second front or back half?

I bought the correct size but the harness is too loose. What do I do?

Can my pet insurance cover Help 'Em Up products?

Getting Started

What is your detailed shipping policy?

Do you offer expedited shipping? How long does delivery take?

Where is my order? How do I track it?

Do you offer free shipping?

How much does shipping cost?

How can I expedite my order for faster delivery after I placed it?

Can I update my shipping address after placing an order?

What payment methods do we accept? Can I do a phone order?

How do I cancel my order?

Can I edit or add anything to my order?

What if my package gets lost or arrives damaged?

What if my order was marked delivered but it’s not here?

What do I do if I receive the wrong item in my order?

Orders

Do you offer exchanges?

What’s your return policy?

When will I get my refund?

Can I return a used Help 'Em Up Harness?

Why do we not allow returns of used products?

Exchanges & Returns & Refunds

What if my Help 'Em Up Harness or accessories break?

What if my warranty expired or unapplicable?

What if I bought the harness from my vet or one of your partners?

Warranty

How do I purchase products for my clinic, practice, or rescue organization? Is there a special veterinarian pricing?

Do you ship worldwide?Updated 8 months ago